1. Who We Are

Sans Peur provides bespoke songwriting, original lyrics, and custom music commissions for individuals, families, churches, businesses, and organisations.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details at the end of this page.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Postal Address (if required)
• Business or Organisation Name (for collaboration enquiries)

Project Information

To create your personalised song or lyrics, we may also collect information you choose to share, including:

• Special occasions
• Personal stories
• Family details
• Memories
• Musical preferences
• Names, dates, and other information relevant to your commission

Providing this information is entirely voluntary and is used solely to create your bespoke commission.

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Manage song commissions and creative projects
• Communicate throughout the creative process
• Deliver completed work
• Improve our services and website
• Send updates you have requested
• Meet legal and regulatory obligations

We only collect information that is necessary for these purposes.

4. Lawful Basis for Processing

Where applicable, we process your personal information based on one or more of the following legal grounds:

• Your consent
• The performance of a contract or requested service
• Compliance with legal obligations
• Our legitimate business interests, provided they do not override your rights and freedoms

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted third-party service providers who assist us with services such as:

• Website hosting
• Email communications
• Payment processing
• Cloud storage
• Technical support

These providers are required to protect your information and use it only for the agreed purpose.

We may also disclose information where required by law or to protect our legal rights.

6. Protecting Your Information

We take reasonable technical and organisational measures to safeguard your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyse website traffic
• Enhance your browsing experience

You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your commission
• Maintain business records
• Comply with legal and accounting requirements
• Resolve disputes

When your information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are intended for adults and organisations.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If you believe a child has provided personal information without consent, please contact us so we can remove the information where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.